How RatingTap Works

Turn every customer interaction into an opportunity for growth

Your unique QR code

Step 1

Create Your QR Code

Sign up and add your business. We'll generate a unique QR code linked to your Google Business profile. You can customize colors to match your branding.

  • Takes less than 2 minutes
  • Download in multiple formats
  • Print-ready at any size

Customer rates their experience

Step 2

Customer Scans & Rates

Place your QR code at checkout, on receipts, tables, or anywhere customers can see it. When they scan, they see a simple star rating interface.

  • No app download required
  • Works on any smartphone
  • Simple, one-tap interface
Google
★★★★★

Great service! Will definitely come back.

Step 3a: Happy Customers

4-5 Stars = Google Review

When a customer taps 4 or 5 stars, they're automatically redirected to your Google Business page to leave a public review. The momentum of their positive experience carries through.

Result: More genuine 5-star reviews from actually happy customers.

Private Feedback
★★☆☆☆

"The wait time was too long and my food arrived cold."

Sent to your inbox, not posted publicly
Step 3b: Unhappy Customers

1-3 Stars = Private Feedback

When a customer taps 1-3 stars, they're shown a feedback form instead. Their concerns come directly to you via email, giving you a chance to address issues privately.

Result: Catch problems before they become public negative reviews. Turn unhappy customers into loyal advocates by addressing their concerns.

Best Practices

🛒

Point of Sale

Display your QR code at the register where customers pay. They're most engaged right after a purchase.

🧾

Receipts

Print the QR code on receipts. Customers can scan it later when they have time.

🍽

Table Tents

Perfect for restaurants and cafes. Place on tables for easy access while customers wait.

📧

Follow-up Emails

Include the QR code or link in post-service emails to capture feedback.

Ready to Get Started?

Create your first QR code in under 2 minutes.

Start Free Trial